As with any computer system, your Tesla touchscreen may not respond or the system may behave unusually. In such cases, a simple restart often helps to resolve the problem. In this article, you will learn how to restart your Tesla what the difference is between a soft reboot and a hard reboot and when you should use which method.
Why perform a restart?
Your Tesla is a state-of-the-art electric vehicle with complex software and hardware. Sometimes the touchscreen may freeze, apps may not work properly or the system may react sluggishly. A restart can solve such temporary problems without you having to make a service appointment.
Soft reboot: Restart the touchscreen
The soft reboot is the simplest method and only restarts the touchscreen without switching off the entire vehicle. This method can even be carried out while driving, without affecting the driving functions.
This is how you carry out a soft reboot:
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Put the vehicle in park: Although it is possible to perform a soft reboot while driving, we recommend stopping the vehicle.
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Press the scroll wheels: Press and hold both scroll wheels on the steering wheel simultaneously for about 15 seconds.
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The screen goes black: The touchscreen goes black and restarts. You can release the scroll wheels as soon as the Tesla-logo appears on the screen.
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Wait: After about 30 seconds, the touchscreen should be fully rebooted.
Note: During the restart, functions such as the reversing camera or the vehicle status display are not available.
Hard reboot: Restart the vehicle
If the soft reboot does not solve the problem, you can perform a hard reboot. This restarts the entire vehicle electronics and can resolve underlying problems.
How to carry out a hard reboot:
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Put the vehicle in park: Make sure that your Tesla is parked and all doors are closed.
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Switch off the vehicle: On the touchscreen, go to "Vehicle" > "Safety" > "Switch off".
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Wait: Wait at least two minutes without touching the vehicle or opening the doors. The system shuts down completely.
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Wake up the vehicle: Press the brake pedal to wake up your Tesla switch on again.
Important: The vehicle should not be moved during the hard reboot. Make sure that you are in a safe environment.
Can I carry out the restart while driving?
Yes, you can also perform the soft reboot while driving. However, please note that certain functions such as the speed display or autopilot will be temporarily unavailable during the restart. We therefore recommend carrying out the restart while parked if possible.
When should I perform a restart?
- Touchscreen does not respond: If the screen is frozen or does not recognize inputs.
- System error: If the software or apps behave unusually.
- Performance problems: If the system reacts sluggishly or functions start with a delay.
What to do if restarting does not help?
If a hard reboot does not solve the problem, there may be an underlying problem. In this case, we recommend Tesla Service for professional help.
Conclusion
Restarting your Tesla can quickly fix many minor problems. With the steps above, you can perform both a soft and a hard reboot yourself and restore the full functionality of your vehicle.
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