Anyone who deals a little more closely with the topic of Tesla knows that Tesla not only relies on the well-known "workshop in every location" system, but also offers so-called Tesla Service Centers in larger cities and also on the "Mobile Ranger " putsThis ranger comes to the desired location of your choice for a repair and then repairs the Tesla on your doorstep or at workThis has the advantage of saving time and being as flexible as possibleAs Tesla boss Elon Musk has now announced, he already thinks Tesla's service is good, but wants to improve and expand it furtherAs a basic idea, Musk is based on the nimble boxing teams of the Formula 1 racing series“I am excited to be able to provide service within the hour with Tesla Service as often as possible! To do this, we apply Formula 1 pit crew techniques to Teslas,” Musk recently wrote on Twitter
Musk had already declared in 2015 that he wanted to "revolutionize" the service of road cars using Formula 1 methodsThe announcement follows Kenny Handkammer's appointment as head of new service programs at TeslaHandkammer had worked in Formula 1 for many years, most recently as chief mechanic at Red Bull RacingHe only stayed at Tesla for two years and is now responsible for service at US competitor Lucid
He did not specify exactly what Elon Musk wants to implementMost recently, he had promised to focus more on service at Tesla againTesla has grown tremendously in recent yearsMany newly delivered cars mean more work in service in the next few yearsIt is accordingly an important issue to maintain customer satisfaction
Elon Musk sees Tesla service ahead of other manufacturers, but is still not satisfied with the current statusHe recently commented: “I think we still have a relatively conventional approach to the service even though we use the vehicle appSo we definitely have better service than the rest of the industry, but I really want Tesla to think about how we can revolutionize serviceOne of Musk's goals is to be able to complete the majority of service appointments within one dayTo this end, he is also planning the further expansion of the service center
