Adapter for NRGkick CEE16A, 1-phase
(free of charge from 50€ to Germany and EU)
Attention: Only suitable for the NRGkick, not for other charging cables!
At Shop4Tesla, we not only want to offer you high-quality accessories for your Tesla, we also want to work transparently and, above all, sustainably. That's why we also communicate very clearly with our products where they are produced.
You will find a note about the country of origin of our accessories on every product page. In addition to these tips, we have summarized further information about our purchasing and our strategy for more sustainable products here.
Germany, Italy, China.. Where does what come from?
Like most online shops, we also started importing accessories for the Tesla models from China. Since there are a few large producers in China who manufacture most of the products, you will find very similar products in various online shops for Tesla accessories, sometimes only under slightly different names. The quantities and the variety that is produced here is large and the creativity in the development of the products is also surprising. However, the quality is sometimes not good and varies greatly between batches.
It was always clear to us that we would support local producers, develop our own products and bring production to Germany or the EU in terms of sustainability. That's why today we probably have the largest range of products that don't have to be shipped halfway around the world on huge container ships. With our brand 2befair, we have actively started this switch to local products ourselves and offer you very high-quality rubber mats with recycled materials from Germany.
More products will follow under our 2befair brand.
Why buy products from China at Shop4Tesla?
You will still find products from China at Shop4Tesla. Since transparency is important to us, we have marked it for you to give you a better overview. Since Shop4Tesla was founded, we have built up a trusting network of suppliers and can thus guarantee the good quality of the products that we offer in our shop. We test the products regularly and check the products with each new delivery to ensure that they still meet our quality requirements. And if you do receive a product that is not convincing in terms of quality, it is possible in Shop4Tesla to send the product back to us without any problems in accordance with German legislation. We assume the costs for the return and take the goods back up to 30 days after delivery. We have the goods we offer in stock and can of course send them to you immediately. You no longer have to pay customs duties or anything like that. If one of our products is not in stock, you will be informed by a corresponding message. So you can shop with us absolutely risk-free and if you have any questions, you can always call or send us a message.
By ordering from us, you also support our mission to offer more sustainable accessories for your Tesla. We are constantly working on new products that we can use to support local productions. Although it will be difficult to replace some products, we do not rule out being able to do without imports from China completely with your support in the future. However, this is a question of resources and cannot be implemented overnight.
Can I change or cancel an order I have already placed?
As orders are automatically forwarded to our shipping warehouse to ensure fast shipping, it is not possible to make changes or cancel orders once processing has begun. If you notice an error immediately after submitting your order, please contact us immediately so that we can find a solution together.
When will my order be delivered?
You can find the delivery time both on the product page and in your order confirmation. This is 1 to 3 working days within Germany, 3-7 working days in other EU countries and 1-3 weeks within Europe (non-EU).
If, contrary to expectations, delivery is delayed, please do not hesitate to contact us. We will then immediately check the reasons for the delay and take appropriate action.
When will my order be dispatched if I pay by prepayment/bank transfer?
If you have selected the "bank transfer" payment method, your order will only be dispatched once payment has been received. Incoming payments are checked manually on a daily basis. If you are unsure about the payment status, please feel free to contact us. Please note that a longer processing time is also possible with instant bank transfer.
As a company from another EU country, can I order tax-free as an intra-Community delivery with my VAT ID?
Yes, this is possible, but not automatically integrated in our store. Please send us all the details of your company, including your VAT ID and all the products you would like to order, in advance by email. We will then send you a corresponding offer.
Can I have my order delivered to a Packstation, P.O. Box or parcel store?
Due to our dynamic shipping process, in which we act flexibly depending on the product, address and capacity utilization of the shipping service providers, it is unfortunately not possible to deliver your order to a Packstation, P.O. Box or parcel store. We rely on this procedure to ensure a smooth process and fast shipping. For a smooth delivery, we recommend that you enter a physical address in the delivery address. Please check carefully whether the address has been entered correctly, as subsequent changes are often not possible due to the fast picking process.
Why is my order being sent in several packages?
In rare cases, you may receive two or more parcels from us. In this case, you will also receive several shipping confirmations with the respective tracking numbers.
Reasons for this may be a large number of items that do not all fit in one box, items that are bulky (e.g. dog grids, dashboard bars, etc.) or shipping from different locations.
Where can I find my invoice?
Your invoice will be sent to you automatically by email within 15 minutes of receiving your order. If you do not receive it, please check your spam folder first. If you have misplaced it, send us an e-mail with your name, address and order number (starting with S4T) from the e-mail address you used to place your order.
